COVID-19 FAQ
  • We are still open for in person tours, however if you are uncomfortable visiting the property in person;
    • Check out the Photo Gallery and videos on our website.
    • View our Floorplans on our website.
    • Contact our leasing office and we’ll conduct a virtual tour.
  • I have a scheduled move-in/move-out, can that still happen?
    • Yes! Please contact us to schedule an appointment.
  • How can I stay connected with my neighbors and community?
    • Look for updates here – our website, resident portal, emails and on Facebook.
  • Is someone in the office?
    • Yes!  We are working in the office during normal business hours. We are here to meet with you by phone and email.
  • How do I pay my rent?
    • We’re directing everyone to pay online. Either with ACH (check), Credit Card, or electronic Money Order. You can make these payments on our Portal. If you do not have access to our Portal, please contact the office by phone or email and we can get you set up.
  • Are amenities open?
    • At this time, the pool and fitness center are opened with limited hours and with social distancing in mind. (The Clubhouse and Business Center remain closed)
  • Are you accepting packages?
    • We do not accept packages in the office.  The Package Concierge is still active and you are required to be enrolled. If you would like to be temporarily disabled from the package service so that deliveries will be made to your apartment home by the carrier, please contact the office.
  • How will my maintenance issues be addressed?
    • At this time, we continue to respond to service requests. You may notice our maintenance techs are taking extra precautions to protect you and them by practicing social distancing. You can enter a service request on our Portal. Or you can call or email the office with the request.